General Questions
Do you have an order minimum?
Nope! We have no minimums on any of our prints.
Where are you located?
Our facility is located in Los Angeles, California. We proudly print and produce all your prints locally here in our facility.
What is the process for ordering prints?
Ordering prints with us is quick, easy, and totally streamlined! Simply choose your material, size of the print, upload your files, review your order, and hit "checkout."
That's it! We’ll take care of the rest and get your prints to you in no time.
What is your typical turnaround time?
Our typical lead times are 3-4 business days.
Where do you produce these prints?
Everything is printed in-house at our state-of-the-art facility here in Los Angeles.
Will my print look exactly like my uploaded image?
We do our best to ensure that your print looks just like your uploaded image, but keep in mind that colors may vary slightly due to different monitors, phone screens, and printing materials.
An image taken on your phone may look different even when viewed on a monitor, and there may be subtle color differences when printed in-person.
Artwork Guidelines
What file formats do you accept for printing?
We accept the following file formats:
.tiff
.psd
.jpg
.png
What resolution should my uploaded image be?
The higher the resolution, the better your final print will look.
We typically recommend a resolution of 300 ppi (pixels per inch) at the print size that you'd like. For example, if you have a 8" x 12" file at 300 ppi, and you intend to print a 24"x36", the artwork will be stretched and result in a lower resolution.
Our team will manually review all uploaded images to ensure that your file is compatible with your selected print size.
What color mode should my uploaded image be in?
Our printing is done in a CMYK color format. For best results, please convert your files to CMYK prior to uploading.
You may still upload your files in a RGB color format, but please note that there may be some color differences in your final print.
Do I need to crop my uploaded image?
Yes, please crop your image before uploading to fit the aspect ratio of your selected print size. This helps ensure your print looks perfect and nothing important gets cut off!
Can you help me fix my image before uploading?
Yes, we can help! If your image needs a little tweaking, just reach out through our contact page, and our team will assist you in making sure it's ready to print perfectly.
Do you offer image editing services?
Yes, we offer image editing services! From touch-ups, color corrections, background removals, and other enhancements, our in-house graphic design team can assist you.
You may choose the type of editing you need during the checkout process.
Shipping and Delivery
How much does shipping cost?
Shipping costs will vary depending on the size, quantity, and material chosen for your print.
How will you package my prints?
All of our prints are securely wrapped and fastened with protective corners on all sides. Your print is then placed into a custom-built, corrugated box for shipping.
Do you offer local delivery?
Yes, our facility is located in Los Angeles, and we offer local delivery for a flat fee.
I'm in Los Angeles, can I pick up my prints in person?
Yes, you can! Feel free to stop by and pick up your prints directly from us at no cost, just select "pickup" during checkout.